Club Policies

Special Offer: The referrer will receive a $50 credit for each friend you bring in! which can be used to purchase any packages (Tennis Lessons, Ball Machine and Simulator Rental. Limited quantities are available on a first-come, first-served basis)

• Check-in and payment are required before play and classes. 
• A government issued ID is required.
• Suggest 5-10 minutes before your scheduled court time for check-in at the front reception desk. 
• All players on the court must have complete profiles and must check in before entering the courts. 

• Check-in and payment are required before play.
• All players on-court must be checked in at the front desk to gain access to the site.
• Please do not walk on the court until the designated time of play.
• The use of courts beyond the assigned time will be subject to charge.
• Court fees are charged at the time of booking. All open court time bookings are final. No credits or refunds once the court has been booked.  Court time used beyond booked time will result in additional charges for the extended time on the court. Club house is limited to a max of 4 players. A limited number of indoor spectators, guests, or visitors are permitted on-site at this time.
• Liahan Tennis reserves the right to cancel court time or program participation for any cause deemed appropriate at the sole discretion of Liahan Tennis management.
• All play is at your own risk.
• Use of foul, abusive, offensive, or inappropriate language, gestures, or other conduct, and any other inappropriate behaviour, with or towards other guests, players, and Liahan Tennis staff will not be tolerated. 
• Proper court etiquette is expected at all times.
• Proper sporty wearings including apparels and shoes are suggested to be worn on the court at all times. The shoe types must not be high-heel, loafers, slippers, boots and the others like the types mentioned above.
• Photography or videotaping is not permitted without express written permission from Liahan Tennis management.
• Liahan Tennis is not responsible for lost, stolen, or damaged items.
• Lockers are for day use only.  Items left overnight in lockers will be subject to daily removal. 
• Tennis instruction may be given only by Liahan Tennis professional staff.
• No baskets, hoppers, or carts are allowed on the court unless used by Liahan Tennis professional staff. Players on the court may only have a maximum of 6 balls on the court during play.

• Appropriate Tennis Attire is required on the tennis courts, including tennis-specific shoes with non-marking soles and clothing designed for the sport.
• Footwear should consist of tennis shoes with non-marking soles, while running shoes, sandals, or street shoes are not permitted.
• Players must wear suitable tennis shirts and shorts, skirts, or athletic attire, with shirts featuring sleeves and appropriate upper body coverage.
• Proper hygiene and the use of clean clothing are expected to provide a comfortable atmosphere.
• Clothing with offensive or inappropriate graphics, slogans, or images is not allowed, as we promote a respectful and inclusive environment.
• Our dress code upholds non-discrimination principles, ensuring that all members and guests are treated with equal respect and courtesy.
• Individuals who do not comply with the dress code may be asked to change their attire before playing.

• We require that all members, guests and players wear real tennis shoes to diminish the risk of injury.
• The shoe types must not be high-heel, loafers, slippers, boots and the others like the types mentioned above.
• Tennis shoes are designed to provide grip, cushioning and stability during complex dynamic movements on the court.
• Tennis shoes require white soles.
• We reserve the right not to allow a member or guest to access the playing area if that person is not wearing proper tennis shoes.

• Tennis Instruction may only be given by Liahan Tennis professional staff.
• No baskets, hoppers, or ball carts are allowed on the court unless being used by Liahan Tennis professional staff.  

• All court and class bookings are final. 
• No credits or refunds once the court has been booked within 48 hours till time booked.
• Court fees and classes are charged at the time of booking.
• Please review your cart carefully before proceeding to payment. 
• Court time used beyond booked time will result in additional charges for the extended time on the court. 
• Club house is limited to a max of 3 players and a max of 2 players is limited to per ball machine.
• A limited number of indoor spectators, guests, or visitors are permitted on-site at this time. 
• The court and class fee for reservations will be charged in full to the same credit card used to hold the reservation. Only full payment for the value of the court can hold a reservation.
• Split payments and alternate methods of payment at the time of check-in are not permitted. 

Members are required to bring their own tennis rackets and appropriate tennis attire for play. Liahan Tennis Club offers equipment rental services, including tennis rackets and tennis ball machines. Members and guests can rent equipment subject to availability and rental fees. Members and guests are expected to treat all equipment with care and respect. Any damage resulting from misuse or negligence will be the financial responsibility of the user. Rental equipment should be returned promptly after use, following the guidelines provided by the club staff. Failure to return rented equipment in a timely manner may result in additional rental charges.

All equipment owned by Liahan Tennis Club must be handled with care. Rough handling, banging rackets, or misuse of ball machines can lead to damage. Members and guests are encouraged to report any equipment damage or malfunctions promptly to the club staff. Timely reporting allows for the proper assessment and repair of equipment. The club reserves the right to charge members or guests for repairs or replacements of equipment damaged due to negligence, improper use, or mistreatment.

 Scheduling and cancellation policies vary depending on the type of membership. 

No refunds will be issued for session purchases, as all sales are deemed final and non-refundable, unless required by applicable law. Sessions hold no cash value, are non-transferable, and cannot be passed on to others. They are not to be considered as gift cards or certificates. Sessions must be utilized within the membership term, and any unused sessions at the time of membership cancellation are non-refundable, except under specific circumstances outlined in the Membership Agreement. Please be aware that the programming and results of Liahan Tennis may vary among individuals, and specific outcomes are not guaranteed. In the event of a membership expiration with remaining classes, these will revert to their original price, and customers are responsible for covering the price difference. 

Members are welcome to bring guests to play at the club, but guests must adhere to the same dress code and club rules as members. A nominal guest fee may apply.

Liahan Tennis Club may update or amend this policy as necessary. Members will be notified of any policy changes.